What is WhatsApp broadcast?

What is WhatsApp broadcast?

A WhatsApp broadcast is a single message sent to many opted-in contacts at once using an approved template on the official API. Each recipient receives it as a normal one-to-one chat.

Why WhatsApp broadcast matters

Broadcasts let you reach a whole audience with offers or updates on a channel people actually open, while staying compliant when you use opt-in and approved templates.

Example

A store broadcasts a sale announcement to 5,000 opted-in customers, and replies land in a shared inbox for the team to handle.

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Frequently asked questions

Is a WhatsApp broadcast the same as Broadcast Lists in the app?

No. App broadcast lists are limited and manual; API broadcasts scale to thousands with templates and analytics.