What is WhatsApp coexistence?
Coexistence is a WhatsApp feature that lets a business use the WhatsApp Business app and the WhatsApp Business API on the same phone number at the same time, sharing recent chats.
Why WhatsApp coexistence matters
Small teams can keep using the familiar app on a phone while also running automation and a shared inbox through the API, with no number change.
Example
A shop owner answers chats in the WhatsApp Business app while the API sends automated order updates from the same number.
Related terms
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Can I use the WhatsApp Business app and API on one number?
Yes, coexistence makes this possible without migrating to a new number.