What is WhatsApp webhook?
A WhatsApp webhook is an automatic notification the API sends to your system when an event happens, such as a message received or a delivery status change, so your software can react in real time.
Why WhatsApp webhook matters
Webhooks are how a platform keeps your inbox, automations and analytics in sync with what is happening on WhatsApp.
Example
When a customer replies, a webhook fires and the message appears instantly in the shared inbox.
Related terms
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kwiqreply is a WhatsApp Business API platform and CRM built on the official WhatsApp Business API, with a shared inbox, automation, AI agents and transparent pricing. Start free or book a walkthrough.
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Do I need to set up webhooks myself?
Not when you use a platform like kwiqreply; it handles webhooks for you.