WhatsApp COD Confirmation Templates for Ecommerce Stores (6 Examples)
Confirming COD orders cuts returns and fake orders. These WhatsApp COD confirmation templates are written for online stores.
6 WhatsApp cod confirmation templates for ecommerce stores
Copy any template and paste it into kwiqreply. Replace each {{variable}} with your own field.
UtilityConfirm COD
Hi {{1}}, please confirm your cash-on-delivery order #{{2}} for {{3}}. Reply YES to confirm.
Yes, confirmCancel
UtilityAmount ready
Hi {{1}}, your COD order #{{2}} is for {{3}}. Please keep the exact amount ready at delivery.
UtilityStill wanted
Hi {{1}}, just confirming order #{{2}} is still wanted before we ship. Reply YES to keep it.
YesNo
MarketingSwitch to prepaid
Hi {{1}}, prefer to pay online for order #{{2}}? Pay now and skip cash on delivery.
Pay online
UtilityAddress confirm
Hi {{1}}, confirm the delivery address for order #{{2}}: {{3}}. Reply YES or send the correct one.
Confirm
UtilityReattempt
Hi {{1}}, we missed you for COD order #{{2}}. Tap to reschedule delivery.
Reschedule
Tips for ecommerce stores
- Confirming the order before dispatch lowers return-to-origin.
- Offer a one-tap prepaid switch to reduce risk.
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How does COD confirmation reduce returns?
Asking customers to confirm the order before dispatch weeds out fake or unsure orders, lowering return-to-origin.
Same templates for other industries
Fashion & ApparelElectronics & GadgetsGrocery & Quick CommerceFurniture & Large ItemsPharmaciesBookstoresHome Appliances
Related reading:
1 - All WhatsApp cod confirmation templates