WhatsApp Customer Support
Customers would rather message than call or wait on email. A shared WhatsApp inbox lets your team handle conversations together, with automation and AI for the common questions, so people get answers faster.
How it works with kwiqreply
What you get
Shared team inbox
Let multiple agents handle WhatsApp chats without sharing a phone.
Assignment and routing
Send each conversation to the right agent or team.
AI agents and quick replies
Resolve common questions automatically, day and night.
Customer context
See past orders and conversations alongside each chat.
Why it works on WhatsApp
- Meets customers on the channel they prefer
- Lets a team share one WhatsApp number
- Speeds up first response and resolution
- Handles routine questions automatically
Related WhatsApp solutions
See ready-made, sector-specific templates you can copy into kwiqreply:
Templates: grab the full WhatsApp message templates library, or browse all WhatsApp message templates.
More use cases: explore every way to use the WhatsApp Business API with kwiqreply.
See kwiqreply for yourself
kwiqreply is a WhatsApp Business API platform and CRM built on the official WhatsApp Business API, with a shared inbox, automation, AI agents and transparent pricing. Start free or book a walkthrough.
Start free trial Book a demoFrequently asked questions
Can a team share one WhatsApp number for support?
Yes. kwiqreply gives your team a shared inbox on one official number, so several agents can reply without juggling a phone.
Can I automate common questions?
Yes. AI agents, chatbots and quick replies handle routine queries and hand off to a human when needed.
Does it keep customer history?
Yes. Each chat shows past conversations and order context so agents reply with the full picture.
Is this the official WhatsApp Business API?
Yes. kwiqreply is built on the official API, so support runs on a verified, compliant number.