What is WhatsApp list message?
A list message is an interactive WhatsApp message that presents a menu of options in a tappable list, letting customers choose from up to ten items grouped into sections.
Why WhatsApp list message matters
A list keeps complex choices tidy, like picking a service, branch or time, without making the customer type.
Example
A salon sends a list of services; the customer taps Haircut to start booking.
Related terms
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How many items can a WhatsApp list have?
Up to ten rows, which can be grouped into sections.