A genuine thank-you turns a transaction into a relationship. Here are ten thank-you templates you can copy and send. Most are Marketing templates, so send them to opted-in customers.
Category: Marketing for most thank-you messages, especially if they include an offer or invite further action.
10 WhatsApp thank-you message templates
Copy any template below and paste it into kwiqreply. Replace each {{variable}} with your own field.
MarketingAfter purchase
Thank you for your order, {{1}}! We truly appreciate your business and hope you love your {{2}}.
MarketingAfter first order
Hi {{1}}, thank you for your first order with {{2}}! Here's {{3}} off your next one as a welcome gift.
Shop again
MarketingLoyal customer
Hi {{1}}, thank you for being a loyal customer of {{2}}! Here's a little something to say thanks: {{3}}.
Claim
MarketingAfter support
Thanks for your patience, {{1}}! We're glad we could help. Reach out anytime you need us.
MarketingAfter event
Thank you for joining {{1}}, {{2}}! It was great to have you. Here's a recap: {{3}}.
View recap
MarketingAfter referral
Hi {{1}}, thank you for referring a friend to {{2}}! Your reward of {{3}} is on its way.
MarketingAfter review
Thank you for your review, {{1}}! It means a lot and helps others discover {{2}}.
MarketingFestive thanks
Hi {{1}}, as the year ends we just want to say thank you for choosing {{2}}. Here's to the next one!
MarketingMilestone thanks
Hi {{1}}, you've been with {{2}} for {{3}}! Thank you for your trust. Here's a gift to celebrate.
Claim gift
MarketingSimple thanks
Thank you, {{1}}! We don't say it enough, but we're grateful you chose {{2}}.
Tips to get your templates approved
Pick the right category. Marketing, Utility or Authentication. Meta checks this and it affects your cost.
Keep Utility non-promotional. Utility templates must relate to a specific transaction.
Use placeholder examples for each {{variable}}. Submit sample values so Meta can review.
Only message opted-in contacts to protect your quality rating.
See kwiqreply for yourself
kwiqreply is a WhatsApp Business API platform and CRM built on the official WhatsApp Business API, with a shared inbox, automation, AI agents and transparent pricing. Start free or book a walkthrough.