A warm welcome message sets the tone for every customer relationship. On WhatsApp it gets seen instantly. Here are ten welcome templates you can copy and send.
Category: Utility for transactional welcomes (after signup or purchase), or Marketing if it includes an offer.
10 WhatsApp welcome message templates
Copy any template below and paste it into kwiqreply. Replace each {{variable}} with your own field.
UtilityNew customer welcome
Hi {{1}}, welcome to {{2}}! We're so glad you're here. Save this chat to reach us anytime you need help.
UtilityAfter signup
Welcome aboard, {{1}}! Your account with {{2}} is all set. Here's what you can do first: {{3}}.
Get started
MarketingWelcome + offer
Hi {{1}}, welcome to {{2}}! As a thank-you, here's {{3}} off your first order with code {{4}}.
Shop now
UtilityHow to reach us
Hi {{1}}, thanks for joining {{2}}! Reply to this chat anytime and a real person will help.
UtilityNewsletter welcome
Welcome, {{1}}! You're now subscribed to {{2}} updates. We'll only send things worth your time.
UtilityApp download
Hi {{1}}, welcome to {{2}}! For the best experience, get our app here: {{3}}.
Download app
UtilitySet expectations
Hi {{1}}, welcome to {{2}}! You'll get order updates and the occasional offer here. Reply STOP to opt out anytime.
UtilityService welcome
Welcome to {{1}}, {{2}}! Your {{3}} is active. Need anything? Just message us here.
MarketingWelcome back
Welcome back, {{1}}! Great to see you at {{2}} again. Here's what's new since your last visit.
See what's new
UtilityCommunity welcome
Hi {{1}}, welcome to the {{2}} community! Here's where to start: {{3}}.
Explore
Tips to get your templates approved
Pick the right category. Marketing, Utility or Authentication. Meta checks this and it affects your cost.
Keep Utility non-promotional. Utility templates must relate to a specific transaction.
Use placeholder examples for each {{variable}}. Submit sample values so Meta can review.
Only message opted-in contacts to protect your quality rating.
See kwiqreply for yourself
kwiqreply is a WhatsApp Business API platform and CRM built on the official WhatsApp Business API, with a shared inbox, automation, AI agents and transparent pricing. Start free or book a walkthrough.
