WhatsApp Order Confirmation Templates for Grocery & Quick Commerce (6 Examples)
Groceries are time-sensitive and slot-based. These WhatsApp order confirmation templates are written for grocery and quick-commerce businesses.
6 WhatsApp order confirmation templates for grocery & quick commerce
Copy any template and paste it into kwiqreply. Replace each {{variable}} with your own field.
UtilityOrder confirmed
Hi {{1}}, your grocery order #{{2}} is confirmed for delivery in the {{3}} slot. Total: {{4}}.
Track order
UtilityOut-of-stock swap
Hi {{1}}, {{2}} from order #{{3}} is out of stock. Reply OK to swap for {{4}}, or we'll refund it.
OKRefund
UtilityDelivery slot
Hi {{1}}, your order #{{2}} arrives between {{3}}. Please keep your phone handy for the delivery partner.
UtilityOut for delivery
Hi {{1}}, your groceries (order #{{2}}) are out for delivery and will reach you shortly.
Track
MarketingReorder nudge
Hi {{1}}, running low on essentials? Reorder your usual basket in one tap.
Reorder
UtilityDelivered
Order #{{1}} delivered, {{2}}! Anything missing or not fresh? Reply and we'll make it right.
Tips for grocery & quick commerce
- Out-of-stock swap messages keep orders moving and reduce refunds.
- A one-tap reorder drives repeat purchases.
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How do grocery apps handle out-of-stock items on WhatsApp?
Send a quick swap-or-refund message so the customer decides instantly, keeping the order on track.
Same templates for other industries
Related reading:
1 - All WhatsApp order confirmation templates