
WhatsApp Order Confirmation Templates for Pharmacy & Medicine Delivery (6 Examples)
Medicine orders need accuracy, prescriptions and reliable delivery. These WhatsApp order confirmation templates are written for pharmacies and medicine delivery.
6 WhatsApp order confirmation templates for pharmacy & medicine delivery
Copy any template and paste it into kwiqreply. Replace each {{variable}} with your own field.
UtilityOrder confirmed
Hi {{1}}, your medicine order #{{2}} is confirmed. We'll deliver it by {{3}}.
Track order
UtilityPrescription needed
Hi {{1}}, order #{{2}} needs a valid prescription for {{3}}. Please share a clear photo here to proceed.
Upload
UtilitySubstitute approval
Hi {{1}}, {{2}} is unavailable. A generic equivalent, {{3}}, is in stock. Reply OK to substitute.
OKCall pharmacist
UtilityOut for delivery
Hi {{1}}, your medicines (order #{{2}}) are out for delivery and arriving by {{3}}.
Track
UtilityRefill reminder
Hi {{1}}, your {{2}} is likely running low. Tap to reorder and we'll deliver before you run out.
Reorder
UtilityDelivered
Order #{{1}} delivered, {{2}}. Please store as directed. Questions about your medicines? Reply here.
Tips for pharmacy & medicine delivery
- Always confirm prescriptions in chat before dispatching prescription medicines.
- Refill reminders improve adherence and repeat orders.
See kwiqreply for yourself
kwiqreply is a WhatsApp Business API platform and CRM built on the official WhatsApp Business API, with a shared inbox, automation, AI agents and transparent pricing. Start free or book a walkthrough.
Start free trial Book a demoFrequently asked questions
Can pharmacies collect prescriptions on WhatsApp?
Yes. Ask the customer to share a clear photo of the prescription in chat before you dispatch prescription medicines.
Same templates for other industries
Related reading:
1 - All WhatsApp order confirmation templates